Jennifer Jensen from Texas celebrated her 30th birthday in New Zealand, immersing herself in nature. She brought a raincoat that soaked through in heavy rain. She recorded a complaint video that unexpectedly went viral. The famous clothing brand had to respond, and they did it in a way that exceeded expectations
“I bought this ‘rain jacket’ a couple days ago,” she started the video, revealing she had purchased the jacket specifically for its supposed waterproof capability, “I’m 100% sure that it’s raining outside, and I’m soaking wet.”
Pausing to showcase the picturesque scenery of New Zealand, she conveyed that her intent wasn’t to seek a refund. Instead, she had a unique request for the brand, “redesign this raincoat to make it waterproof and express deliver it up to the top of Hooker Valley Lake in New Zealand where I will be waiting.”
The complaint video quickly went viral, reaching over 11.6 million views and numerous comments. Audience pointed out the conspicuous silence from the famous clothing brand. However, the brand’s silence was broken with an epic marketing video.
In response, the brand shared a video on their TikTok page, revealing a staff member (skiier Jossi Wells in disguise) retrieving a red jacket from a local store in New Zealend. The video then showcased the employee boarding a helicopter to meet Jensen and deliver her new jacket.
The caption read, “We were busy express delivering Jenn her jacket at the top of the mountain. Thanks for the help, Jossi!” This post garnered over 4 million views and thousands of comments, including a delighted response from Jensen, “You guys definitely came through for me. We’ll give the new jacket a shot on my next rainy day hike,” she expressed.
Jennifer said she doesn’t understand why the first jacket didn’t function properly and wondered if it was just a ’one-time product malfunction’. “I made that short video thinking only my best friend would see it because I didn’t have a lot of followers at the time. I never imaged it would go viral and I didn’t post it expecting it would get any traction,” she said.
“I’m not an influencer and never set out to be one. I was just trying to make an unfortunate situation funny and lighthearted. I’m glad the company reached out to make amends for the customer experience let-down. It was a very fun and unexpected adventure.”
Later, Jennifer shared that she had already tested the new jacket on a rainy day, and it kept her dry for 8 miles.
This video has won the hearts of people worldwide. But even small companies can approach service with passion and pleasantly surprise their customers.
“Finally, Her Real Face,” Jennifer Lopez’s Latest Appearance Sparks Mocking Comments
Jennifer Lopez, renowned for her timeless beauty and iconic style, recently stepped out in an appearance that stirred up reactions across the internet. Some people seized the opportunity to critique and compare her to the photos she posts on her social media.
Jennifer Lopez attended Paris Fashion Week with a one of a kind outfit.
J. Lo made a dazzling entrance at Paris Fashion Week, captivating onlookers with a one-of-a-kind ensemble that epitomized haute couture innovation. Adorned in a coat crafted from an astonishing 7,000 real rose petals, meticulously kept fresh and vibrant by a delicate infusion of sugar water, she embodied the epitome of natural elegance.
The actress and singer took to her social media to share a glimpse of her ethereal attire, crediting the visionary designer Daniel Roseberry for Schiaparelli Couture 2024 with its creation. In a world where fashion often blurs the lines between art and attire, J. Lo’s floral masterpiece stood as a testament to the boundless creativity and sheer spectacle of the couture realm.
J. Lo received criticism for her looks.
It’s disheartening to witness the rapid judgment that often pervades social media platforms, even towards individuals as esteemed as Jennifer Lopez. The viral video from Paris Fashion Week, capturing a candid moment, has become a platform for unsolicited criticism, with viewers dissecting J. Lo’s appearance.
Comments such as “Finally, her real face. She looks like everyone else,” and “Oops. You can see her wrinkly forehead,” highlight the pervasive culture of unrealistic beauty standards and the relentless pressure placed on women.
Some have questioned her consistent use of filters online, stating, “I don’t think people are upset about her aging naturally, it’s just that in every post she does, she uses a filter, and looks nothing like this. I think she’s beautiful no matter what, but she talks about empowerment, and women being strong, yet she uses a filter in every photo, and every video she ever does. She has no control over this video, that’s why you get to see her real face.”
While she has long been an advocate for empowerment and self-love, this incident serves as a stark reminder of the challenges faced by individuals in the public eye, where every moment is subject to public scrutiny and judgment.
Her fans came to the rescue in the comments.
In the wake of the viral video, a wave of support emerged from fans rallying behind the iconic star. Some took it upon themselves to defend J. Lo and her right to age gracefully, countering the harsh critiques with words of encouragement. Comments such as “This is what no Botox looks like, and it’s really okay!” and “J. Lo is aging beautifully. Did y’all forget that there ARE people in Hollywood who accept their age ?!” served as poignant reminders of the beauty in embracing natural aging processes.
Others chimed in, highlighting the societal pressures faced by older women, with remarks like “Love seeing comments from some 20-30-year-olds who have no idea the pressure older women are under. The signs of aging are coming for all of us, ladies. Don’t criticize others until you’ve been in their shoes.” These supportive voices underscored the importance of empathy and understanding in a world often fixated on unrealistic standards of beauty.
Demi Moore, the ageless beauty and Hollywood icon, has too once again left fans in awe with her latest jaw-dropping appearance. At 61, Moore defies all expectations as she stuns in a sheer dress that exudes confidence and allure.
Preview photo credit jlo / Instagram, jo_squillo / Instagram
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