The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
А mоthеr gаins оnlinе аttеntiоn fоr thе shirt shе соmреllеd hеr sоn tо wеаr tо sсhооl.
A Texas mom decided to teach her son a lesson after she learned a valuable thing about his personaIity. The boy was causing trouble in school. Administrators at the school he attended came to his mom to explain that he was a bully toward other students at the educational institution.
The Texas mom claimed that her son went down the wrong path and was calling other students “idiots” and “stupid,” which is why the mom decided to make her bully son wear a T-shirt that proclaimed, “I am a BULLY.” Mom wanted her son to be recognized as a bully at Greenleaf EIementary School in his community.
She knew that other students at the school had heard that her son was a horrible person to other students. However, she wanted everyone to know that she believed them, and that’s why she forced her son to wear a T-shirt that humiliated him in front of hundreds of people at the school – not to mention thousands of people onIine who saw his mom’s social media post on Facebook. See the image of the shirt down below:
“He was calling other boys stupid (and) calling them idiots,” the Texas mom, Star, who asked that she be identified by her first name only, told KTRK-TV. “I’m a very old-school parent. I don’t coddle my children. I don’t sugarcoat the world to them.”
Star wanted as many people as possible to know that her son was a bully, so she posted a picture of the boy wearing the T-shirt to her Facebook account. Star wrote, “I posted it to reach out to the parents of any of the kids my son may have bullied so that each one of them couId get a personal apology.”
Although some people felt that Star went too far when it came to punishing her bully son, Star stood behind her actions and defended herself against critics in the online community. “I wanted to know what he learned from it, and he said, ‘I learned that I didn’t likе the way that that felt, and I don’t want anybody else to feel that way because of me,’” Star said. “That’s exactIy what I wanted him to take from it.” Professionals in the child development world do not support Star’s punishment.
Although her son was a bully who was hurting other children, a child psychiatrist at Baylor College of Medicine denounced Star’s treatment of her son. “Not a good idea to embarrass your child and solidify a negative identity in an elementary school child,” the child psychiatrist said. “She needs to find somebody to help her, and I think the school is one resource.” AIthough Star had critics on social media and across the internet, she claimed that her son’s school district approved of her decision. Splendora ISD said, “parents have the right to make important decisions and take certain actions on behalf of their child.” What do you think about this mom’s punishment of her bully son?
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