The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
Matthew McConaughey Makes a Rare Appearance With His 3 Kids and They Are His Copies
54-year-old actor Matthew McConaughey was joined by his family at a recent gala. Along with his wife, his two sons and daughter, who are rarely seen in the public eye, were photographed beside him and stole the show.
Matthew and Camila McConaughey were all smiles at the gala in Austin, Texas. The gala is part of a joint effort called Mack, Jack & McConaughey (MJ&M), which includes Matthew McConaughey, football coach Mack Brown, and country artist Jack Ingram, to empower kids.
Matthew opted for a classic navy suit paired with a white shirt for the night. While his wife chose an elegant off-shoulder black dress with a sequined bodice.
The couple was also joined by their children — Levi, Vida, and Livingston. The McConaughey boys, Levi and Livingston, were dressed in sharp black suits. While Vida, echoing her mother’s style, wore a pale pink strappy gown.
Seeing the family of 5 smile brightly, many people noticed the same thing in the photos. They pointed out how the three McConaughey kids resemble their father. “…the older son has pretty much the same face as him,” commented a person. “That youngest one seems to have Matthews ’eye sparkle’ in mum’s ’eye shape and color’,” added another.
Michael Jackson’s rarely-seen kids also recently made a public appearance together, see their photos here.
Preview photo credit officiallymcconaughey / Instagram
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